Now Assist

TLDR: Now Assist in higher education AI governance is the conversation every CIO at a ServiceNow institution needs to be having right now, whether or not their campus has formally deployed AI. As of the April 9, 2026 ServiceNow commercial model announcement, AI is bundled into every tier of every ServiceNow solution. The AI already arrived with the existing investment. The question is no longer whether to procure Now Assist. It is whether the institution has the governance po