Terms & Conditions

1. Acceptance of Terms

By accessing or using the Bettera website at bettera.co ("Site") or engaging with any of our services, you agree to be bound by these Terms & Conditions ("Terms"). If you do not agree to these Terms, please do not use our Site or services.

These Terms apply to all visitors, prospective clients, and anyone who accesses or uses our Site. For clients who have entered into a separate Statement of Work or services agreement with Bettera, those agreements govern the delivery of professional services and take precedence over these Terms where there is a conflict.

 

2. About Bettera

Bettera is a ServiceNow consulting and implementation partner focused exclusively on higher education. We help colleges and universities modernize operations across IT, enrollment, student success, advancement, and HR using the ServiceNow platform and AI-powered solutions.

Nothing on this Site constitutes a binding offer, guarantee of outcomes, or legal, financial, or technical advice. All service engagements are governed by separately executed agreements.

 

3. Use of the Site

You agree to use this Site only for lawful purposes and in a manner that does not infringe the rights of others or restrict their use and enjoyment of the Site. Prohibited conduct includes but is not limited to:

• Using the Site in any way that violates applicable federal, state, or local laws or regulations

• Transmitting unsolicited or unauthorized advertising or promotional material

• Attempting to gain unauthorized access to any part of the Site or its related systems

• Introducing viruses, trojans, worms, or other malicious code

• Scraping, harvesting, or extracting data from the Site without our prior written consent

• Impersonating Bettera, our team members, or any other person or entity

We reserve the right to restrict or terminate access to the Site for any user who violates these Terms.

 

4. Intellectual Property

All content on this Site — including but not limited to text, graphics, logos, icons, images, downloadable materials, and the overall design — is the property of Bettera or our content suppliers and is protected by applicable intellectual property laws.

You may view, download, and print content from this Site solely for your own personal, non-commercial informational purposes, provided you do not modify the content and retain all copyright and proprietary notices.

You may not reproduce, republish, distribute, transmit, sell, or create derivative works from any content on this Site without our prior written permission. Requests for permission should be directed to hello@bettera.co.

 

5. Trademarks

The Bettera name, logo, and all related names, logos, product and service names, designs, and slogans are trademarks of Bettera. You may not use these marks without our prior written permission. All other trademarks, service marks, and trade names referenced on this Site are the property of their respective owners, including ServiceNow, Databricks, Tenon, and Fullcast.

 

6. Third-Party Content & Links

Our Site may include links to third-party websites or reference third-party products, services, and partners. These links are provided for your convenience only. Bettera does not control, endorse, or assume responsibility for the content, privacy policies, or practices of any third-party sites.

We encourage you to read the terms and privacy policies of any third-party sites you visit. Linking to a third-party site does not constitute an endorsement by Bettera.

 

7. Disclaimer of Warranties

This Site and all content, materials, and information on it are provided on an "as is" and "as available" basis without warranties of any kind, either express or implied. To the fullest extent permitted by law, Bettera disclaims all warranties, including but not limited to:

• Implied warranties of merchantability, fitness for a particular purpose, and non-infringement

• Warranties that the Site will be uninterrupted, error-free, or free of viruses or other harmful components

• Warranties regarding the accuracy, reliability, or completeness of any content on the Site

Your use of the Site is at your sole risk. We do not warrant that any defects will be corrected or that the Site or the servers that make it available are free of viruses or other harmful elements.

 

8. Limitation of Liability

To the fullest extent permitted by applicable law, Bettera and its officers, directors, employees, partners, and agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your access to or use of (or inability to access or use) this Site or any content on it.

This includes, without limitation, damages for loss of revenue, loss of profits, loss of business, loss of data, or loss of goodwill, even if Bettera has been advised of the possibility of such damages.

In no event shall Bettera's total liability to you for all claims arising out of or related to your use of the Site exceed one hundred dollars ($100).

Some jurisdictions do not allow the exclusion or limitation of certain damages, so the above limitations may not apply to you.

 

9. Indemnification

You agree to indemnify, defend, and hold harmless Bettera and its officers, directors, employees, partners, and agents from and against any claims, liabilities, damages, losses, costs, or expenses (including reasonable attorneys' fees) arising out of or related to:

• Your use of or access to the Site

• Your violation of these Terms

• Your violation of any third-party right, including any intellectual property or privacy right

• Any content you submit, post, or transmit through the Site

 

10. Privacy

Your use of this Site is also governed by our Privacy Policy, which is incorporated into these Terms by reference. Please review our Privacy Policy at bettera.co/privacy-policy to understand our practices.

 

11. Confidential Information

If you submit any information to Bettera through this Site — including through contact forms, email inquiries, or RFP responses — you acknowledge that such information is not confidential unless we have a separate written confidentiality agreement in place. Do not submit information you consider proprietary or confidential through general web forms unless a signed NDA or confidentiality agreement is in effect.

 

12. No Professional Advice

The content on this Site is for general informational purposes only. Nothing on this Site constitutes legal, financial, technical, or professional advice of any kind. You should not act or refrain from acting on the basis of any content on this Site without seeking appropriate professional guidance specific to your institution's circumstances.

 

13. Changes to These Terms

We reserve the right to update or modify these Terms at any time. When we make changes, we will update the "Last Updated" date at the top of this page. Your continued use of the Site following the posting of changes constitutes your acceptance of the revised Terms.

We encourage you to review these Terms periodically. For material changes, we may also provide notice via email or a prominent notice on the Site.

 

14. Governing Law & Dispute Resolution

These Terms are governed by and construed in accordance with the laws of the United States and the state in which Bettera is incorporated, without regard to conflict of law principles.

Any dispute arising out of or related to these Terms or your use of the Site that cannot be resolved informally will be subject to binding arbitration under the rules of the American Arbitration Association, conducted in English. Notwithstanding the foregoing, either party may seek injunctive or other equitable relief in any court of competent jurisdiction.

You agree that any claims must be brought in your individual capacity and not as a plaintiff or class member in any class action or representative proceeding.

 

15. Severability

If any provision of these Terms is found to be invalid, illegal, or unenforceable, the remaining provisions will continue in full force and effect. The invalid provision will be modified to the minimum extent necessary to make it enforceable.

 

16. Entire Agreement

These Terms, together with our Privacy Policy and any separately executed service agreements, constitute the entire agreement between you and Bettera regarding your use of this Site and supersede all prior or contemporaneous understandings, agreements, representations, or warranties.

 

17. Contact Us

If you have questions about these Terms or need to get in touch with us regarding any legal matters, please contact:

Email: hello@bettera.co Web: bettera.co/contact