See Your Infrastructure. Before It Sees a Problem.
Campus IT infrastructure is complex—networks spanning buildings, data centers supporting research, cloud environments serving students globally. ServiceNow ITOM gives you visibility and control over your entire operational environment.
ITOM for Higher Education
Discovery & Service Mapping
Automatically discover and map your IT infrastructure—servers, networks, applications, cloud resources—and understand the dependencies between them.
Event Management
Aggregate alerts from monitoring tools into a single pane of glass. Correlate events, reduce alert noise, and identify root causes faster.
Cloud Management
Visibility and governance across multi-cloud environments—AWS, Azure, GCP—with cost tracking and automated provisioning.
CMDB
A living, accurate Configuration Management Database that serves as the single source of truth for every IT asset, service, and relationship in your environment.
50%+
faster incident resolution with visibility-driven operations
Proactive
monitoring prevents outages before they impact students
CMDB
a single source of truth for your entire infrastructure