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CRM Strategy
Salesforce to ServiceNow Migration in Higher Education: Why R1 Institutions Are Rethinking Their Education Cloud Investment
TLDRIf your institution has been running ServiceNow for ITSM or CSM and Salesforce for advancement, admissions, or student success, you may not have stepped back recently to ask whether the platforms still match the institution you have become. A lot has changed since most R1 institutions adopted Salesforce Education Cloud. Pricing has changed. AI capability has changed. ServiceNow's CRM capability has changed materially. Tenon brings native marketing automation to the Servic
David Holstein
5 days ago16 min read
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